Right for you to cancel your contract
You may cancel your contract with us for the goods you order at any time up to the end of the fourteen (14) working day from the day on which you or a third party other than the carrier and indicated by you, acquires physical possession of the goods.
Where multiple goods are ordered by you in one order but are delivered separately, the withdrawal period expires after 14 days from the day on which you acquire physical possession of the last good.
Where goods are delivered in multiple lots or pieces, the withdrawal period expires after 14 days from the day on which you acquire the physical possession of the last lot or piece.
You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty within the abovementioned period.
To cancel your contract you must notify us in writing.
If you have received the goods before you cancel your contract then you must send the goods back to our contact address (TIRTEOU 5, FLAT 401) at your own cost and risk, without undue delay and in any event not later than 14 days from the day on which you have communicated your decision to withdraw from the contract with us.
If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
A full refund will be re-credited to your account including the costs of delivery without undue delay and in any event not later than 10 days from the day on which we are informed of your decision to withdraw from the contract.
Cancellation by us
We reserve the right to cancel the contract between us if:
• We have insufficient stock to deliver the goods you have ordered;
• We do not deliver to your area;
• One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel our contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.